FAQs

What's in your candles?

I use 100% all natural, additive free, clean burning soy wax, cotton lead-free wicks and an exclusive blend of fragrance and essential oils that are phthalate and paraben free. If you prefer an unscented candle that still has a beautiful burn, check out my custom candles and select unscented.

I ordered a candle and I've started burning it and I'm not happy with the fragrance. Can I get another fragrance?

I want you to be happy with the way your candle burns and smells. If you aren't happy with the fragrance, send it back to me if it's not been burned for more than about 4 hours. I will fill it again with a new fragrance one time at no charge. For more information, see replacement.

I loved my candle and I want to burn another, but don't want to purchase another separate vessel, do you do refills?

I can pick up and refill for local customers (within 30 miles). For non-local customers, candle refill kits are available to refill your vessel at home in just a few steps! See here for all the details on a full refill.

How do I know what fragrances I might like?

If you are a sniff before you buy kind of person, I totally get it. Order some tins with the fragrances you think you might like. Or get in touch with me and I can help you pick something out that I think you (or your lucky giftee) would like.

 What is your return policy?

Depending on the item, it may be eligible for an exchange, refund, or fragrance replacement. See the full return policy for more information